Dell EMC’s Unity All Flash has put Fort Worth-based Rio Grande Pacific in a position that no other short-line railroad holding company or commuter rail agency has. This advanced technology has allowed RGP to continue its aggressive growth and to transform the way the rail industry views technology.
Rio Grande Pacific Corporation and Dell EMC work together to keep our trains running across North America. Watch the video to learn more about our partnership.
Fort Worth, Texas (July 13, 2017) – Rio Grande Pacific Dispatch (RGPD), formerly Nebraska Central Dispatch, announced today that is has adopted a new name and logo. The rebrand is designed to strengthen its connection to parent company Rio Grande Pacific Corporation, as well as more accurately depict the company’s operations.
RGP’s dispatching services originated as part of the Nebraska Central Railroad Company more than a decade ago. However, when the dispatching center relocated to Fort Worth in 2016, RGPD’s leaders knew it was time for a change.
“The rebranding of RGP Dispatch, through its logo and name, was motivated by a desire to unify and simplify our organization in a cohesive way,” said Tres Meyer, vice president, operations. “Rio Grande Pacific is widely respected throughout the industry for its commitment to customer service. We’re proud to be part of the RGP family, and we wanted the new logo and the name to reflect that.”
“With Cisco, today’s railroad can run on complex analytics. It’s a major breakthrough that’s unlocked insights into what’s happening on a second-by second basis.” – Jason Brown, CIO.
Rio Grande Pacific Corp. was profiled by Cisco for a customer case study in June 2017. The study highlighted the ways in which RGP’s transit services group has integrated Cisco products to improve the overall operations and maintenance of the DCTA A-train.
“Cisco approached us in early spring 2017 about the opportunity to collaborate on a white paper showcasing the ways Cisco products have been integrated in our daily operations,” said Jason Brown, chief information officer. “Our technology group has been hard at work upgrading the network mainframe at DCTA, and we were really excited to share with the rest of the transportation community what we were up to.”
Feb. 1, 2017 -A bill that would make permanent the short-line track maintenance tax credit known as 45G was introduced this week in the U.S. House of Representatives, the American Short Line and Regional Railroad Association (ASLRRA) announced yesterday.
The Building Rail Access for Customers and the Economy (BRACE) Act (H.R. 721) was introduced by U.S. Reps. Lynn Jenkins (R-Kan.), Earl Blumenauer (D-Ore.), Rodney Davis (R-Ill.) and Dan Lipinski (D-Ill.)
If passed, the legislation would allow small railroads to spend more of their revenue rehabilitating infrastructure, according to an ASLRRA press release.
Continue reading “Short-line tax credit bill reintroduced in Congress”
Anthony Pacetti has been promoted to director of customer service by Rio Grande Pacific Corporation (RGPC), a progressive short line rail company headquartered in Fort Worth, Texas.
His new responsibilities will include overseeing inbound and outbound customer operations as well as all associated financial responsibilities including the invoicing process.
Continue reading “Rio Grande Pacific Corporation Promotes Anthony Pacetti”
Fort Worth, Texas (Nov. 21, 2016) – Nebraska Central Dispatching Services (NCD), a provider of safe, reliable, around-the-clock rail dispatching services and wholly-owned by Rio Grande Pacific Corporation (RGPC), today announced the addition of two new dispatching partnerships. Denton County Transportation Authority’s (DCTA) A-train and the Dakota Southern Railway (DSRC) join NCD’s growing contract dispatching portfolio comprised of shortline, commuter and freight railroads. The Fort Worth-based dispatch center currently supports upwards of 1,100 crew starts on 2,000 miles of track, while typically issuing over 1,800 Track Warrants and 200 bulletins on a monthly basis.
“The goal of any dispatching team is to safely and efficiently dispatch any Railroad while trying to mitigate any delays,” said Tres Meyer, chief operating officer. “Our dispatching team consists of ten highly-qualified dispatchers with more than 100 years of combined experience on various Class 1, shortline and commuter railroads. But what really sets us apart from other dispatching services is our commitment to excellent customer service and our ability to dispatch anytime, anywhere in the world via cloud-based software. The addition of DCTA and DSRC provides a nice complement to our growing portfolio of dispatching partnerships, and we look forward to working with both lines.”
Read the full release here.
New study quantifies how vital freight rail network is to local, state, national economies.
If the North Texas economy were a living organism, our roads, runways, rails and other infrastructure would be the skeleton, with freight rail tracks serving as the backbone that keeps the entire body upright and strong. Freight trains bring in the raw materials local manufacturers need be productive and the items consumers want to see on store shelves, and they carry the finished goods produced in the Metroplex for distribution to markets across the nation and around the globe.
Fort Worth, Texas (July 20, 2016) – Rio Grande Pacific Corporation (RGPC), a privately-held railroad holding company operating four short lines in six states, and its wholly-owned subsidiary CTC, Inc. (CTC), a provider of signaling, communications and train control systems, products and services to the rail industry, together announced today the successful collaboration with First Transit, Inc. in the award of the Operations and Maintenance (O&M) contract from Denton County Transportation Authority (DCTA).
First Transit, the North American arm of UK-based FirstGroup plc and one of the largest private sector providers of public transit management and contracting in the U.S., will serve as the prime contractor. Fort Worth-based RGPC and CTC will support First as service partners and provide dispatching, maintenance of way and signaling services. The new contract, which runs for nine years with an additional five-year option, begins on October 1.
Norfolk, Nebraska — Julie Greve’s long professional career has been based on a simple strategy: “Treat customers how you would want them to treat you.”
Her customer service skills were accumulated by hands-on experience as a customer service representative with Nebraska Central Railroad Corporation (NCRC).
Continue reading “Nebraska Central Railroad Appoints Julie Greve Manager of Marketing, Customer Relations”