Careers – Rio Grande Pacific Transit Group – Operations Manager

Operations Manager


Rio Grande Pacific Transit Group is currently seeking an Operations Manager in Lewisville, TX to join our team.
This is a manager-level position for operations which will report to the General Manager. The position includes but is not limited to administrative and management duties as described below:
The Operations Manager will be responsible for managing the day-to-day activities of train operations in railroad operating environments. Manage staffing requirements for all railroad service requirements. Implement contingency plans and make changes to scheduled service to minimize service disruptions. All performed under the guidance of the General Manager.
This position is responsible for providing quality assurance for commuter rail service, as well as the safety, efficiency, and responsiveness of the systems to the public it serves.

Duties and Responsibilities:

*The duties listed herein may not be a comprehensive listing of all duties required by this position.

  • Conduct operational testing in accordance with 49CFR217 by observing, documenting, and evaluating safe work practices per RGPTG Safety Rules, GCOR, ABTH, and any other required protocols, communicating results, and utilizing discipline policy, if necessary. Participate in employee meetings and programs to emphasize safety and address safety issues.
  • Assist in accident/incident investigations and complete required reports.
  • Meet the strategic and tactical goals of our key measurements by managing equipment and staff, reporting results, and recommending solutions. Metrics include but are not limited to safety, on-time performance, customer service, and budgetary compliance.
  • Demonstrates leadership and supervision over commuter rail operators which are composed primarily of Engineers and Conductors. Provide coaching, counsel and guidance to personnel, while also evaluating performance of aforementioned employees.
  • Assist during service disruptions and subsequent recovery in the supervision of crew, and equipment utilization, as well as passenger notifications.
  • Grow strong relationships through daily communication with other departments to achieve budgetary and key performance goals.
  • Train new employees and provide continuing education for our existing employees, following federal regulations and company policies.
  • May serve as a first responder to critical incidents.
  • Maintain 49 CFR 240 records. Maintain 49 CFR 242 records.
  • Regular and predictable attendance and punctuality are a requirement for this position.
  • Regular and consistent engagement, participation and promotion of Rio Grande Pacific’s Culture and its essential behaviors are a requirement for this position.
  • Flexibility to take calls and respond when necessary, after assigned hours.
  • Other duties as assigned.


  • Ability to work any shift.
  • Maintain current Conductor and Engineer certifications.
  • Knowledge of rules and regulations that affect rail operations, maintenance, and engineering systems.
  • Ability to be dedicated to meeting the expectations and requirements of internal and external customers.
  • Excellent communication skills.
  • Safety-first mindset.
  • Prior management experience is a plus.

Pre-Employment Requirements:

  • Subject to a pre-employment background check and motor vehicle report review.
  • Maintain a valid driver’s license and endorsements as required per position.
  • Pass pre-employment DOT physical, medical evaluation, and drug screen due to the safety-sensitive nature of this position.
  • Must successfully pass color/vision examinations as required by the position.
  • Complete and maintain any required safety certification and testing on an annual basis.

Physical Requirements:

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times. This is a non-exhaustive overview of the physical requirements of this job.
Able to walk on uneven surfaces for up to one-half mile.

  • Maintain balance for an extended period while train is in motion.
  • Must be able to be aware of surroundings and follow verbal commands while being exposed to moderately loud noises daily.
  • Work in a confined access/space environment with a width of 16 inches.
  • Must be able to adapt to various temperature extremes including but not limited to heat, cold, moisture, and wind.
  • Regularly sit and stand for an extended period.
  • Able to tolerate repetitive movements, squatting/bending, and overhead reaching.
  • Able to lift to shoulder height and horizontally transfer up to 35 pounds for a distance of up to 10 feet.
  • Regularly kneel, bend, and squat for extended periods.
  • Regularly reach overhead.
  • Regularly grasp/squeeze equipment with a force of up to 20 pounds.
  • Regularly ascend/descend a platform with a height of up to 36 inches from the floor.
  • Regularly ascend and descend an 8-step ladder while carrying up to 20 pounds.
  • Must successfully pass color/vision examinations as required by the position.
  • Must be able to hear and distinguish auditory signals.
  • Able to work in a safety-sensitive work environment.


Rio Grande Pacific Transit Group offers a robust benefits package including medical, vision and dental coverage. Benefits also include a lucrative profit-sharing program.

Why Rio Grande Pacific Transit Group:

Rio Grande Pacific Corporation was founded in Fort Worth, TX in 1986. RGPC prides itself on being a successful and loyal organization that has specialized in rail transportation for over 30 years. Privately held, RGPC is an employee first organization that prides itself on providing a safe, educational, and lucrative workplace for employees.

Qualified applicants will be considered for vacancies without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by prevailing state and federal laws, regulations, and ordinances.

Apply for this job now.